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Oracle
WebCenter Content

by Brady Hicks

Copyright 2020, Faulkner Information

Services. All Rights Reserved.

Docid: 00011157

Publication Date: 2011

Report Type: PRODUCT

Preview

Oracle’s WebCenter Content software is an ECM (enterprise content management)
platform for handling multiple types of unstructured content and driving user
productivity. This application includes core software products such as Document
Management, Capture and Imaging, Forms Recognition, Digital Asset Management,
Records Management, and Support for On-Premises and Cloud. This report looks at Oracle’s WebCenter Content portfolio in greater detail.

Report Contents:

• Description
• Related Faulkner Reports
• Vendor
• Applications
• Environment
• Support
• Pricing
• Competitors
• Web Links

Description

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Oracle’s WebCenter Content platform (formerly Universal Content Management) is designed to offer "complete" ECM (enterprise content management). WebCenter Content offers
strategic content infrastructure for managing content as a strategic asset,
integrating that content into enterprise apps and business processes, and
exposing it within desktop tools, on mobile devices, and within business apps
and processes. Specific management is available for:

• Documents, images, rich media files, and records.
• End-to-end content
  lifecycles, from creation to archiving.
• Contextual enterprise
  applications.

Related Faulkner Reports

Oracle Company Profile

The product is based
on Oracle’s 2006 acquisition of Stellent.

Features

Table 1 looks at some of WebCenter Content’s other features and capabilities.

Core Products

The WebCenter Content collection includes five
software-based offerings, as detailed in
Table 2.

Document Management

WebCenter Content – Document Management allows organizations to capture,
secure, share, and distribute digital and paper-based documents and reports, and
can help streamline collaboration and automate tasks. It also provides guidance
and auditing features to cut down on the risks associated with regulatory and
legal compliance. Key support is extended for:

• Managing unstructured content.
• Accessing intuitive content contribution capabilities from within desktop
  applications.
• Reducing compliance risks.
• Minimizing printing and shipping costs.
• Accessing a unified content repository for a range of content management
  services, including search, security, workflow, revision control, and content
  conversion.
• Leveraging existing IT infrastructure.

Capture and Imaging

The Capture and Imaging component offers end-to-end management for document
images within enterprise business processes. The software brings together
intelligent document extraction; content and business process management
infrastructure; and standards-based integration with Oracle’s business
applications. It is built on Oracle’s Fusion Middleware infrastructure, and
offers a single system to manage multiple business processes. This software
offers functions to help:

• Automate document-driven processes across the Enterprise.
• Access a pre-packaged, virtually touchless invoice processing solution.
• Conduct “image enabling” for business applications using:
  • Classification – Identifies any type of document, based on
    minimal learn sets that are configured on the system.
  • Extraction – Performs detailed,
    accurate data extraction on documents, down to the “line items.“
  • Verification & Matching – “Fuzzy”
    searching capability to resolve issues when extracted data that does not exactly
    match existing application system data, or when words are truncated or
    misspelled.

Figure 1 illustrates the image enabling process.

Figure 1. Image Enabling Process, from (1) Classification to
(2) Extraction to (3) Verification & Matching

Source: Oracle

Forms Recognition

WebCenter Content’s Forms Recognition offers features for intelligent
extraction, learning-based automation, and automated data-extraction and
searches.

Digital Asset Management

WebCenter Content Digital Asset Management allows organizations to store,
view, and use digital assets and rich media to more easily use digital assets;
make content, collateral, and individual asset items available instantly in the
appropriate formats for use on Web sites, in print materials, and within other
programs; protect and control rich and configurable access control; and automate
routine tasks – such as the process of creating multiple renditions – to manage
and use rich media assets. The software helps:

• Catalog assets for secure and real-time access.
• More easily mange rich media files.
• Provide a foundation for key business applications.

Records Management

The Records Management component is designed to improve the management and
accessibility of critical content, including for disposing of it once its
usefulness has expired. WebCenter Content Records Management allows
organizations to define, manage, and execute records and retention policies for
enterprise content from a single application, as well as helping control the
creation, declaration, classification, retention, and destruction of content and
business records. Primary benefits include ease of use and access, content
declaration and classification, and streamlined audit and review. It offers
features to:

• Apply consistent records and retention management.
• Enforce records management and retention in virtually any application.
• Retain management and eDiscovery capabilities.

Support for On-Premises and Cloud

Among the many WebCenter Content options is its extensive support for
on-premise and cloud-based deployments. This includes rollout migration support,
a single source of record for more seamless asset management, and automated AI
(artificial intelligence)-powered content recommendations.

Applications

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Oracle’s WebCenter Content is designed for
large-sized enterprises, organizations, government agencies, and academic
institutions, especially those in need of extensive document management, capture and
imaging, content
publishing, digital asset management, or records management.

Environment

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The minimum recommended specifications for WebCenter
Content are detailed in Table 3.

Figure 2 shows how files stored by the WebCenter Content service are
displayed via its mobile app.

Figure 2. WebCenter Content Mobile App

Source: Oracle

Support

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Oracle offers product support in the form of data
sheets, whitepapers, blogs, and other forms of documentation; training services;
Web-based, e-mail, and telephone; and support services. Training Services
include “Training from Oracle University” and “Learning Path.” Support Services
are detailed in Table 4.

Pricing

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Oracle no longer publishes pricing for WebCenter Content software. The company’s
sales staff should be contacted for all deployment cost-related inquiries, by
calling (800) 633-0738.

Competitors

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WebCenter Content competes with more than a dozen ECM vendors. Top rivals
include IBM, Open Text, Microsoft, and Hyland Software.

Web Links

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• Hewlett Packard Enterprise: https://www.hpe.com/us/en/home.html/
• Hyland Software: http://www.onbase.com/
• IBM: http://www.ibm.com/
• Microsoft: http://www.microsoft.com/
• Open Text: http://www.opentext.com/
• Oracle: http://www.oracle.com/

About the Author

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Brady Hicks is an
editor with Faulkner Information Services. He writes about computer and
networking hardware, software, communications networks and equipment, and the
Internet.

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