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ARCHIVED REPORT:
HP Mobile
Device Management Portfolio
Copyright 2014, Faulkner Information Services. All Rights Reserved.
Docid: 00011570
Publication Date: 1407
Report Type: PRODUCT
Preview
The HP Mobile Device Management (MDM) suite consists of software applications that enable
communication service providers to manage the entire lifecycle for cell phones
and other mobile devices while improving service and enabling the rollout of new
services in an efficient manner. MDM comprises two offerings that provide a multitude of
capabilities: Dynamic SIM Provisioning and Dynamic SIM Management.
Report Contents:
Description
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Vendor |
Name: Hewlett-Packard Headquarters 3000 Hanover St Palo Alto CA 94304-1185 Phone: (650) 857-1501 Fax: (650) 857-5518 Web: http://www.hp.com/ Type of Vendor: Hardware, software, and professional services firm Founded: 1939 Service Areas: Global Stock Symbol: HPQ (NYSE) |
The Mobile Device Management (MDM) offering from HP is a product line designed
for communication service providers to manage the entire lifecycle of cell
phones and other handheld devices. Within the MDM suite are two key elements:
Dynamic SIM Provisioning (DSP) and Dynamic SIM Management (DSM).
HP offers its DSP to solve an array of issues. A SIM (subscriber identity
module) card, which contains user data for a cell phone or other device, is
locked to one MSISDN (Mobile Station ISDN Number), which is the phone number
used to route calls. There is a provisioning of SIMs into the network when
distributed to channels. A SIM is not only locked to an MSISDN but is also given
some network capacity even if it is never used. Thus, SIMs raise some issues
including:
- Risk of MSISDN shortages and noncompliance with regulatory rules as
carriers user more ranges of MSISDN than actually required. - The possibility of carriers blocking network capacity for SIM cards that
have never been activated. - The need to have a dedicated set of SIM cards for certain areas for
regulatory compliance of MSISDN ranges. - Limited agility to recycle MSISDN numbers.
- A high rate of inventory that consists of a large number of inactive SIM
cards, resulting in high costs.
The MDM offering manages a device’s entire
lifecycle. The benefits of implementing MDM include enabling operators to have a
real-time based inventory of the devices in use as well as automatic
configuration settings and provisioning to ensure the quality of services
delivered to their customers. MDM is available as part of the HP
Applications and Cloud Enablement for Device Management-as-a-Service (DMaaS)
offering.
Table 1 details the key features within the MDM product suite.
Product |
Description |
---|---|
HP Dynamic SIM Provisioning (DSP) |
The Dynamic SIM Provisioning (DSP) portfolio is intended to provision and manage SIM cards. The process consists of the following elements: planning, detection, workflow, allocation, provisioning, and handover. The benefits to using HP Dynamic SIM Provisioning include:
|
HP Dynamic SIM Management (DSM) |
The Dynamic SIM Management (DSM) offering is designed with automated processes
|
Applications
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The HP MDM products are used by wireless operators and communications service providers to reduce their support costs for
data devices as well as offer support for secure mobility.
Support
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Support services for the Mobile Device Management product portfolio include issue escalation,
restoration, resolution activities, software patches and updates, and electronic
notifications regarding products. Customers can contact the vendor by Web site,
toll-free phone number, or email or gain information via a Web portal. HP also
offers installation, configuration, and integration services for its product
lines.
Pricing
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HP must be contacted directly for detailed price information.
Competitors
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Major competitors to HP’s MDM portfolio are:
- AirWatch
- BlackBerry
Enterprise Service - IBM MobileFirst Management
- LANDesk Mobility Manager
- Microsoft Windows Intune
- SAP Afaria
- Symantec Mobile Management
Web Links
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- BlackBerry: http://us.blackberry.com/
- HP: http://www.hp.com/
- IBM: http://www.ibm.com/
- LANDesk: http://www.landesk.com/
- Microsoft: http://www.microsoft.com/
- SAP: http://www.sap.com/
- Symantec: http://www.symantec.com/
About
the Author
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Karen M. Spring is a staff
editor for Faulkner Information Services, tracking high-tech industries,
including network security, ERP, CRM, network management, Internet security, and
software tools. She writes regularly on high-tech topics for publications in the
k-12 and higher education industry. Previously, Ms. Spring was a marketing
specialist for two computer distributors, working closely with such clients as
3Com, IBM, Okidata, Unisys, and Acer.
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