HP Mobile Device Management Portfolio (Archived Report)


HP Mobile Device Management Portfolio (Archived Report)










PDF version of this report
You must have Adobe Acrobat reader to view, save, or print PDF files. The reader
is available for free
download.

ARCHIVED REPORT:
HP Mobile
Device Management Portfolio

by Karen Spring

Copyright 2014, Faulkner Information Services. All Rights Reserved.

Docid: 00011570

Publication Date: 1407

Report Type: PRODUCT

Preview

The HP Mobile Device Management (MDM) suite consists of software applications that enable
communication service providers to manage the entire lifecycle for cell phones
and other mobile devices while improving service and enabling the rollout of new
services in an efficient manner. MDM comprises two offerings that provide a multitude of
capabilities: Dynamic SIM Provisioning and Dynamic SIM Management.

Report Contents:

Description

[return to top of this report]

Vendor
Name: Hewlett-Packard
Headquarters
3000 Hanover St
Palo Alto CA 94304-1185
Phone: (650) 857-1501
Fax: (650) 857-5518
Web: http://www.hp.com/
Type of Vendor: Hardware, software, and professional services
firm
Founded: 1939
Service Areas: Global
Stock Symbol: HPQ (NYSE)

The Mobile Device Management (MDM) offering from HP is a product line designed
for communication service providers to manage the entire lifecycle of cell
phones and other handheld devices. Within the MDM suite are two key elements:
Dynamic SIM Provisioning (DSP) and Dynamic SIM Management (DSM). 

HP offers its DSP to solve an array of issues. A SIM (subscriber identity
module) card, which contains user data for a cell phone or other device, is
locked to one MSISDN (Mobile Station ISDN Number), which is the phone number
used to route calls. There is a provisioning of SIMs into the network when
distributed to channels. A SIM is not only locked to an MSISDN but is also given
some network capacity even if it is never used. Thus, SIMs raise some issues
including:

  • Risk of MSISDN shortages and noncompliance with regulatory rules as
    carriers user more ranges of MSISDN than actually required. 
  • The possibility of carriers blocking network capacity for SIM cards that
    have never been activated.
  • The need to have a dedicated set of SIM cards for certain areas for
    regulatory compliance of MSISDN ranges.   
  • Limited agility to recycle MSISDN numbers. 
  • A high rate of inventory that consists of a large number of inactive SIM
    cards, resulting in high costs.

The MDM offering manages a device’s entire
lifecycle. The benefits of implementing MDM include enabling operators to have a
real-time based inventory of the devices in use as well as automatic
configuration settings and provisioning to ensure the quality of services
delivered to their customers. MDM is available as part of the HP
Applications and Cloud Enablement for Device Management-as-a-Service (DMaaS)
offering. 

Table 1 details the key features within the MDM product suite. 

Table 1. HP
Mobile Device Management Product Lines

Product

 Description

HP Dynamic SIM Provisioning (DSP)

 The Dynamic SIM Provisioning (DSP) portfolio is intended to
provision and manage SIM cards. The process consists of the following
elements: planning, detection, workflow, allocation, provisioning, and
handover. The benefits to using HP Dynamic SIM Provisioning include:

  • Optimization of the use/reuse of MSISDN numbers. 
  • A reduction in SIM inventory costs.
  • Optimization of network capacity planning and management. 
  • Reduction in operational expenses related to the management of SIM
    cards.
HP
Dynamic SIM
Management (DSM)

The Dynamic SIM Management (DSM) offering is designed with automated processes
and self-service in mind to meet the needs of operators who lack the structure
and bandwidth required to handle various services. The DSM provides self-service
and automated management for mobile to mobile (M2M) SIM subscriptions with
capabilities to create and enforce different subscription packages to meet the
needs of M2M subscribers. It includes:

  • A self-care system for M2M customers to independently manage M2M
    subscriptions.
  • An SOA-based workflow engine for deployment of automated M2M provisioning
    flows and integration with service provider systems.
  • An interface for service providers to manage their M2M businesses. 

Applications

[return to top of this report]

The HP MDM products are used by wireless operators and communications service providers to reduce their support costs for
data devices as well as offer support for secure mobility.

Support

[return to top of this report]

Support services for the Mobile Device Management product portfolio include issue escalation,
restoration, resolution activities, software patches and updates, and electronic
notifications regarding products. Customers can contact the vendor by Web site,
toll-free phone number, or email or gain information via a Web portal. HP also
offers installation, configuration, and integration services for its product
lines.

Pricing

[return to top of this report]

HP must be contacted directly for detailed price information. 

Competitors

[return to top of this report]

Major competitors to HP’s MDM portfolio are:

  • AirWatch
  • BlackBerry
    Enterprise Service
  • IBM MobileFirst Management
  • LANDesk Mobility Manager
  • Microsoft Windows Intune
  • SAP Afaria
  • Symantec Mobile Management 

[return to top of this report]

About
the Author

[return to top of
this report]

Karen M. Spring is a staff
editor for Faulkner Information Services, tracking high-tech industries,
including network security, ERP, CRM, network management, Internet security, and
software tools. She writes regularly on high-tech topics for publications in the
k-12 and higher education industry. Previously, Ms. Spring was a marketing
specialist for two computer distributors, working closely with such clients as
3Com, IBM, Okidata, Unisys, and Acer.

[return to top of
this report]